Managed IT Services

Layer3’s Managed IT Services provides you a team equipped with high-performance applications and infrastructure resources that work as an extension of your business. It is managed by an experienced and certified IT manager and is designed to adjust seamlessly as your technology needs change in volume or scope. As a part of this service, we also define, streamline, and optimize how resources accomplish in-scope work outcomes to lower your total cost of ownership and achieve higher levels of performance through defined IT Service Level agreements.

Continuous Monitoring

Special Software’s are installed to protect all aspects of your systems. Rest assured knowing that if anything goes wrong, our team will be alerted and will take action..

Proactive Maintenance

Layer3 IT Business Solutions is equipped with professionals that work in shifts around the clock patching your infrastructure to ensure maximum uptime.

Stability and Consistency

Your servers remain stable with increased uptime. Our software’s across all your computers, desktops and laptops is always up to date.

Minimal Downtime and Financial Control

All issues are addressed before they impact your business operations. Thus, you can forecast and budget your investment in IT.

Server and Network Support

We proactively keep your network or server(s) patched, secure and giving its top performance while monitoring it in real-time.

Desktop and User Support

Our technicians are available to help your users over the phone, in remote sessions, or at your office on short notice.

Backup and Disaster Recovery

Get beyond daily backups – our systems backup continuously, saving versions of files as they are being worked on (including open files) to protect your data as you create it.

Security and Virus Protection

Our security plans and tools are fully managed from our central office, taking the work and worry out of security for our customers. We protect, monitor, report, and mitigate issues without interruption to your business processes.

Microsoft Exchange and Office 365 Services

With the power of the cloud, you’ll have access to company data everywhere you go, on any device. You’ll have powerful productivity features on phones, tablets, and guest machines.